LDR 3633 Conflict Management & Negotiation

Examination of the principles behind effective conflict resolution, mediation, negotiation, and ethical issues related to use of such techniques by leaders to ensure organizational effectiveness and interpersonal growth. A special focus is placed upon creation of win-win solutions to real life organizational situations. Conflict is examined as both a necessary and challenging workplace phenomena and this course may use conflict resolution and negotiation simulations to practice skills and techniques.